are permitted within 3 (three) days of invoice date provided items are
not delivered or taken/ collected by the customer. However this is not
valid incase of last pieces. No exchange permitted for specially ordered
or custom made items.
permitted only if item is found to be damaged or defective during
delivery time and if such a damage or defect cannot be rectified by
UNITED FURNITURE. Such a damage or defect should be notified immediately
to the delivery technician and the concerned sales staff at the time of
delivery. In any other case there shall be no refunds.
to be made in full at the time of invoicing. The delivery date of the
items purchased can only be fixed once the full payment has been made.
Original invoices need to be presented for any exchange purpose.
can be stored for maximum period of 30 days in UNITED FURNITURE
warehouse from the date of invoice. Dhs 100 shall be charged per day
after 30 days. This amount needs to be paid full before delivery.
customer confirms that the service lift/passenger lift size is
sufficient to accommodate the furniture purchased. Due to the nature of
the goods being purchased, UNITED FURNITURE staff will not
carry/transport the purchased furniture through the staircase. If the
furniture purchased does not fit in the service lift/ passenger lift
only an exchange will be offered and no refunds are permitted. Also
400/-AED will be charged as restocking charges (Transport charges +
Warehouse restocking). This amount will have to be paid by the customer
in full prior to the next delivery of the reselected item.