However, we encourage you to check the product for damages as soon as we make the delivery. Please check for all the following items when the product is delivered to you:

• Check all external surfaces of the product
• For all products that have to be assembled, please ensure that the delivery team assembles the product so you are sure that all nuts and bolts are present and they fit well
• For all products that require installation, kindly decide prior to the delivery team’s visit on the exact location in your house where you would want to place your product
• For all seating products, kindly sit on the item to ensure that the structure is stable with your weight on it Once the product is delivered and our delivery team leaves your location, we will be able to honor only manufacturing defects.
• The customer should check before ordering that the service lift/passenger lift size is sufficient to accommodate the furniture purchased. Due to the nature of the goods being purchased, UNITED FURNITURE staff will not carry/transport the purchased furniture through the staircase. If the furniture purchased does not fit in the service lift/ passenger lift only an exchange will be offered and no refunds are permitted. Also 400/-AED will be charged as restocking charges (Transport Charges + Warehouse Restocking). This amount will have to be paid by the customer in full prior to the next delivery of the reselected item.